Privacy Policy

Effective April 2025
DAB Floor Care Limited

Who We Are

DAB Floor Care Limited is a professional floor care company based in West Yorkshire, operating across East Lancashire and Greater Manchester. We provide wood floor sanding, hard floor cleaning, carpet cleaning, and specialist rug cleaning services for domestic and commercial clients.

What Personal Data We Collect

We collect personal information that you voluntarily provide when you:

Contact us via our website’s contact or quote forms
Message us by phone, WhatsApp, or email
Request or book a service
Interact with our social media platforms

The information we may collect includes:

Your name
Email address
Phone number
Property address
Details about your service request

We do not collect any unnecessary data or use your information for marketing unless explicitly requested.

How We Use Your Data

Your personal information is used solely to:

Respond to enquiries
Provide quotations
Confirm and manage bookings
Deliver services and issue invoices
Follow up on jobs or service-related matters

We do not sell or share your data with third parties for advertising or marketing.

Third-Party Services

ServiceM8: We use ServiceM8 to manage quotes, appointments, and invoicing. Your data is only processed to deliver our services and is not stored for marketing use.
View ServiceM8’s Privacy Policy

Stripe: When paying by card, your payment is processed securely through Stripe. DAB Floor Care does not store or have access to your card details.
View Stripe’s Privacy Policy

How We Store and Protect Your Data

Your data is stored securely within the ServiceM8 platform
Access is restricted to authorised personnel only
We retain client records only for as long as required for legal or service-related reasons

Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics and Facebook Pixel) to improve performance and understand how visitors use our site.

We do not collect personal identifying data through cookies. You can manage cookie preferences through your browser settings. Our website displays a cookie notice when you first visit.

Your Rights

You have the right to:

Request access to the personal data we hold
Correct or delete your data
Withdraw consent at any time
File a complaint with the Information Commissioner’s Office (ICO)

To request access or removal, please contact us at Dave@dabcleaning.co.uk

Contact Information

DAB Floor Care Limited
Company Number: 16214729
Email: Dave@dabcleaning.co.uk
Phone: 01422 530088
Website: www.dabcleaning.co.uk